1. Introduction
Welcome to WeDeyForYou ("we", "our", "the Platform"). By accessing or using our website, mobile application, or any related services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Platform.
WeDeyForYou is a Ghanaian online marketplace that connects customers ("Customers") with independent skilled tradespeople and service providers ("Artisans"). We do not provide the services directly; we facilitate the connection between Customers and Artisans.
If you do not agree to these Terms, you must not use the Platform.
2. Eligibility & Account Registration
To use WeDeyForYou you must be at least 18 years old and legally capable of entering into binding contracts under Ghanaian law.
Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at hello@wedeyforyou.com if you suspect unauthorised access.
- You may only create one personal account.
- You must provide accurate, current, and complete information during registration.
- You must not impersonate any person or entity or misrepresent your affiliation.
- Accounts are non-transferable.
3. Our Role as a Marketplace
WeDeyForYou operates solely as an intermediary technology platform. We do not employ Artisans; they are independent contractors who set their own rates, hours, and methods of work.
WeDeyForYou does not guarantee the quality, safety, legality, or accuracy of the services provided by Artisans, nor the accuracy of listings. We make no representation that any particular Artisan is suitable for your requirements.
While we conduct identity verification and background checks on Artisans, this does not constitute an endorsement or guarantee of their work. Customers engage Artisans entirely at their own discretion.
4. Bookings & Payments
When a Customer books a service through the Platform, a service contract is formed directly between the Customer and the Artisan. WeDeyForYou is not a party to that contract.
Payment Processing
Payments are processed through our integrated Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo) and card payment systems. Funds are held in escrow and released to the Artisan only after the Customer confirms satisfactory job completion, or after 48 hours if no dispute is raised.
Platform Fee
WeDeyForYou charges a service fee on each completed transaction. The fee is displayed transparently at checkout. For Artisans, a commission of 10% is deducted from each payout. These fees are subject to change with 30 days' notice.
Pricing
All prices displayed on the Platform are estimates. Final pricing is agreed between the Customer and Artisan before work begins. WeDeyForYou is not responsible for price discrepancies after work commences.
5. Prohibited Conduct
You agree not to use the Platform for any of the following:
- Bypassing WeDeyForYou to pay an Artisan directly after an initial contact via the Platform (off-platform transactions).
- Posting false, misleading, or fraudulent information in listings, reviews, or profiles.
- Harassing, threatening, or discriminating against other users.
- Attempting to gain unauthorised access to any part of the Platform or another user's account.
- Using the Platform to solicit services that are illegal under Ghanaian law.
- Creating fake reviews or manipulating the rating system.
- Scraping, crawling, or automated data extraction from the Platform.
Breach of these prohibitions may result in immediate account suspension or termination, and may be reported to the relevant Ghanaian authorities.
6. Reviews & Ratings
After a job is marked complete, both Customers and Artisans may leave verified reviews. Reviews must be honest, based on real experience, and must not contain offensive, discriminatory, or defamatory content.
WeDeyForYou reserves the right to remove reviews that violate our content guidelines. We do not alter review scores or selectively suppress negative reviews.
All reviews on WeDeyForYou are from verified transactions — customers can only review an Artisan they have actually booked and paid through the Platform.
7. Intellectual Property
All content on the Platform — including the WeDeyForYou name, logo, design, software, and text — is owned by or licensed to WeDeyForYou Ltd and is protected by Ghanaian and international intellectual property laws.
By uploading content (profile photos, job descriptions, review text) to the Platform, you grant WeDeyForYou a non-exclusive, royalty-free, worldwide licence to use, display, and distribute that content for the purposes of operating the Platform.
You retain ownership of content you upload. You represent and warrant that you have the right to grant this licence and that your content does not infringe any third-party rights.
8. Limitation of Liability
To the maximum extent permitted by Ghanaian law, WeDeyForYou's total liability to you for any claim arising out of or relating to these Terms or the Platform shall not exceed the total fees paid by you to WeDeyForYou in the 3 months preceding the event giving rise to the claim.
WeDeyForYou is not liable for: (a) any indirect, consequential, or incidental damages; (b) property damage or personal injury caused by an Artisan; (c) service quality disputes between Customers and Artisans; (d) any delays, cancellations, or failure to perform by an Artisan.
Nothing in these Terms limits our liability for death or personal injury caused by our own negligence, or for fraud or fraudulent misrepresentation.
9. Termination
You may close your account at any time by contacting hello@wedeyforyou.com. Outstanding balances must be settled before account closure.
WeDeyForYou may suspend or permanently terminate your account if you breach these Terms, engage in fraudulent activity, or if required to do so by applicable law. We will give reasonable notice unless the breach is severe.
Upon termination, your right to use the Platform ceases immediately. Sections relating to intellectual property, liability, and dispute resolution survive termination.
10. Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any dispute arising from these Terms shall first be subject to good-faith negotiation between the parties.
If negotiation fails, disputes shall be submitted to mediation under the Alternative Dispute Resolution Act, 2010 (Act 798) of Ghana. If mediation is unsuccessful, disputes shall be finally resolved by the courts of Ghana.
11. Changes to These Terms
We may update these Terms from time to time. We will notify registered users of material changes via email or an in-app notification at least 14 days before the changes take effect.
Your continued use of the Platform after the effective date of updated Terms constitutes your acceptance of the new Terms.
Questions about this policy?
Contact our legal and compliance team at hello@wedeyforyou.com or write to us at WeDeyConnect Ltd, PMB CT 93, Cantonments, Accra, Ghana.
Go to the contact page